Contact Us


If AESsuccess is your loan administrator and if you are facing any problems while accessing the online portal, contact the customer support of this company. AESsuccess company has done an incredible job of ensuring that the students don’t need to give up on their studies just due to the lack of resources.

For many AES borrowers, refinancing at a lower interest rate can reduce the total payment amount by several thousand dollars. It’s always a safe and a great idea to consider refinancing, especially if you took out your loans before 2014 and paid more than 4% interest. With a lower interest rate, much of your payment goes to the lender, which means the balance in your AESsuccess account may get affected.

If you have multiple student loans, chances are you’re dealing with more than one loan service provider. Consolidating your debts into a loan can ease out your finances and help you to get rid of your debt rapidly. Consolidation by the federal government does not lower your interest rate, but consolidation with a private lender can help you amplify your saving to a great extent.

AESsuccess Customer Support

In case, you face any problems while accessing the portal, contact the customer support of this company by using the following contact details:

American Educational Services Dial Number: 1-800-233-0557

Hours of educational services in the United States: Monday to Friday, 7:30 a.m. at 9:00 p.m. ET

American Department of Educational Services for loan payments (except payments):

American Educational Services (AES)

Box 65093

Baltimore, MD 21264-5093

American Agency for Educational Payment Services:

AES – fully paid

Box 2251

Harrisburg, PA 17105-2251

American Credit Consolidation Department of Educational Services:

AES Loan Consolidation

Box 8139

Harrisburg, PA 17105-8139

General correspondence of the Directorate of Educational Services of America:

American educational services

Box 2461

Harrisburg, PA 17105-2461

American Education Services official website: